Panel “The challenges and opportunities of digital service design”
Panelists: Nathalie Howell, Service Designer at Walmart. Emilia Ronchetti, UX Lead at Despegar. Santiago Acosta, Director of Design at Xperience. Laura Bayona, Local Leader IDF Barranquilla, and Gabriela Salinas, CEO at Service Design México.
CoolWeekend was a 36-hour online festival organized by UX Cool with more than 50 speakers.
Watch the discussion, minute 1:06: https://youtu.be/2GL2rfBN9-k?t=4000